The competition for telesales jobs in London is tough, and you will have to brush up on your expertise to be a success in the business capital
Prior to making a call in telesales jobs in London you need to be prepared Making ten cold calls will not be better than making one considered and well-researched call Have your questions prepared and ensure they match what you want the potential client to do You should also have a backup plan if your first objective isn't successful Choose something you want to accomplish as a minimum in every telephone call, an agreement to speak with them again in six months time for example The fewer completely unsuccessful calls you make, the greater your success rate, and the higher your confidence
By working in telesales jobs in London you will learn that whoever you speak to first is as important as the decision maker Be just as courteous and friendly, you won't get to even talk to the boss if their PA/HR/receptionist doesn't think you offer anything of value If you have any basic questions concerning your possible client or business don't be afraid to ask the call screener, it's better than wasting the busy boss's time And if you are leaving a message with someone, or on voicemail, make sure you don't hang up without offering a hint of how they could benefit from your product or service "we offer a complimentary evaluation or report of how we can help"
Open the call interestingly and with a curiosity You need to guide your possible client to what is in it for them or they will just get rid of you Do not begin you call with anything which suggests that you are calling other people as well, make them feel as though they are special If you are carrying out a check-up call to an existing client this still stands If you work for a company with a small client base try "I saw (an article/a business etc) the other day and I thought of you" Make a note of any small talk points for clients so you can throw in "how was the holiday?" or "how are you, are you feeling better now?" This will also make the customer feel valued
When you are working in telesales jobs in London do not ask a rigid list of questions which are standard for everybody Follow answers with related questions, but always know where you are heading and where you will go with answers, regardless of the given answer Quantify the problem whenever possible so you end up with a tidy set of facts and figures Do this by following up answers with related questions, ask "and how much did that cost", "how long would that take?" "how often does that happen" Only talk about your product or service in terms of how it will assist them or fulfill their needs, and tailor it to their responses
A positive mental attitude and self-esteem are the two key factors to being good at telesales jobs in London Think big, aim high and if you face rejection, don't worry It is a natural response to attack in defence but you need to take a step back Determine why they have reservations and talk around to a possible solution you might be able to provide And if they still won't budge then offer how your services might help in the future, suggest that they keep you in mind, and leave it Don't waste your time with someone who is not interested: stay upbeat, confident and move on to the next Good luck with your hunt for telesales jobs in London
Source:
Top Tips For Securing A Sale In Telesales
Article By:
Sophie Parker
Source: http://www.internet-marketing-cafe.com/Art/272826/375/Top-Tips-For-Securing-A-Sale-In-Telesales.html
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