Monday, December 26, 2011

Put Your Customers First

Put Your Customers First

From Tom Harnish:

No doubt you’ve wrestled with products that are impossible to pry open, electronic device tags that can’t be removed with anything short of napalm, and clothing labels that are so scratchy they result in bodily harm. Why do companies...

Source: http://www.openforum.com/articles/put-your-customers-first

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