Offering fantastic deals by discounting your product or service may help gain loyal customers, but how do you make sure those clients keep coming back? Tim O'Shaughnessy, the CEO of LivingSocial, a website that specializes in localized daily deals, says it's up to small business owners to keep customers in the fold.
Source: http://www.openforum.com/idea-hub/topics/marketing/video/getting-customers-livingsocial
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