Getting Customers: The Thank You Economy

From MSNBC's Your Business: The business world has undergone a huge cultural shift, thanks in part to the role of social media in our lives. Entrepreneurs are now engaging with customers directly at an unprecedented rate. Gary Vaynerchuk, the owner of the Wine Library, social media guru and author of the new book "The Thank You Economy," tells us why forging a personal relationship with your customers will help build success.

Source: http://www.openforum.com/idea-hub/topics/marketing/video/getting-customers-the-thank-you-economy

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