Web/Site Producer
Location: Orlando
Duration: 6 months
Pay: market value
This position is for an experienced Website Producer eager to play an integral role on the Operations Support team. Primary responsibilities include interacting with business partners, resourcing creative and technology partners to quickly turn around business requests for changes and additions to websites in the client's family of sites, supporting web application systems while interacting with technology teams over back-end data collection systems, and prioritizing and strategizing the implementation of multiple business requests at any given moment.
Must Have:
�?� Previous experience as a Web Producer, or similar project management position leading all aspects of multiple operational requests for the clients and/or business partners.
�?� Ability to speak fluent Japanese (native speaker) as well as write/translate English to Japanese and Japanese to English
�?� Experience managing requests that include integration with multiple back-end systems
�?� Able to partner with multiple stakeholders to manage their expectations, gain their acceptance and trust and achieve high client satisfaction ratings
�?� Able to deliver under extreme deadlines in an intense business environment
�?� Able to fully understand and clearly communicate technical information to non-technical people
�?� Able to lead a diverse team from creative, business and technical disciplines
�?� Thorough understanding of the software development process, particularly as it relates to web-based applications
�?� Experience working with content management systems and building websites, including daily updating of copy and images for sites.
�?� Strong verbal and written communication skills
�?� Superior organizational skills required to keep a large queue of work in order
�?� High emphasis on guest/customer service with a drive to create and maintain a premium online guest experience.
Job Requirements:
�?� Drive the execution of requests across the Creative, Technology, and Business Development teams
�?� Identify appropriate resources needed, and develop schedules to ensure timely completion of requests
�?� Clearly organize and forecast deliverables and dependencies
�?� Ensure proactive scheduling of all aspects of requests
�?� Manage the full life cycle of operational requests from requirements through launch
�?� Manage day-to-day tasks and have in-depth involvement to allow for early identification of potential challenges
�?� Ensure on time deliverables within estimated duration and resources
�?� Manage request scope and execute change control when additional requests for features or functionality are made
�?� Elevate situations that may require Production leadership intervention
�?� Provide weekly status reports and regular updates to the Production leadership
�?� Proactively identify any risk or conflicts based upon creative, technology or business factors
�?� Proactively look for technical solutions to implement requests in a more efficient manner
Nice to Have:
�?� Experience within the travel/tourism industry
�?� Experience with online marketing of Theme Park products, Vacation Resort, Timeshare or Cruise Industry
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